On December 26 last year, Mr. Zhu went to the clothing area in the supermarket of Xinyou, a supermarket in Baiyun District, and bought two sweaters, which cost a total of more than 200 yuan. After buying a sweater and wearing it, Mr. Zhu feels that the new clothes are not warm. Since I have done clothing business before, my friends who know how to do it immediately think that the quality of the sweater is normal. It is recommended to take the sweater to the third-party structure inspection.
On the second day, Mr. Zhu sent two sweaters to the Guangzhou Nonwoven Products Quality Testing Center for the testing of woolen sweater components. After taking the sweater to the third-party testing agency for testing, he found that the composition of the sweater was different from that on the tag. Both of them were unqualified products, and the wool content of one sweater was only 9.4%. Many supermarkets have sent samples of the sweaters to the Guangzhou Municipal Bureau of Quality and Technical Supervision for sampling tests. The relevant products have been temporarily removed.
On the afternoon of the previous day, the reporter got the test report provided by Mr. Zhu. It can be seen from the report that among the two sweaters submitted for inspection, the ranks of the products marked by the jacquard vest produced by Guangzhou Ba Sibao Garment Co., Ltd. are second-class. Product, but the measured value is different from the standard value and tolerance of the second-class product, and finally judged as "non-conformity". Another knitted sweater produced by Xinchang Chuntian Garment Co., Ltd. has a famous wool content of 58.5% in its marked material composition, but the measured value is only 9.4%, which is also judged as "non-conformity".
"Wool sweaters are so expensive because they are expensive. Who knows that less than 10% of the clothes are wool, which is too angry." Mr. Zhu said, "I didn't expect to buy unqualified products in the big supermarket this time." Clothes." To this end, Mr. Zhu sold to the supermarket on January 3rd.
[manufacturer response]
Actually the error is not very high
At noon yesterday, Mr. Li, the person in charge of Guangzhou Ba Sibao Clothing Co., Ltd. said that the company will send the samples for inspection before production. The ingredients marked on the tag are filled in according to the values ​​obtained from the test samples, and it is impossible to identify them at will. Mr. Li explained: "The composition of the clothes is difficult to say, and there is a certain volatility value allowed. In fact, the error value of the clothes we produce is not very high." Mr. Li believes that ordinary consumers will not pay special attention to the composition of clothes. Because it will not cause harm to the body.
[Supermarket response]
Has allowed the supplier to temporarily remove the goods involved
Yesterday morning, Mr. Feng, the relevant person in charge of Wal-Mart Supermarket (has acquired a lot), said that product compliance has always been the top priority of the company. For Mr. Zhu’s complaint, the company has been following up. Mr. Feng said that the sweater has been sent to the Guangzhou Municipal Bureau of Quality and Technical Supervision for sampling inspection, and the specific solution is required until the test results are obtained. Mr. Feng also said that before the quality inspection report has been issued, the supplier has been required to temporarily remove the product in order to ensure the quality of the product.
[lawyer's statement]
Supermarkets and manufacturers have to take responsibility
Zhu Yongping, the chief lawyer of Guangzhou Datong Law Firm, believes that many supermarkets and two manufacturers producing unqualified products should bear full responsibility. Zhu said that in this incident, many supermarkets were suspected of selling counterfeit products and selling unqualified products to consumers, which is strictly fraudulent.
For manufacturers that only produce products that do not meet the requirements, consumers can ask the manufacturer to pay the relevant amount, including the cost of returning the product, the appraisal fee, the transportation fee and the lost time. "Now the protection of consumers' rights and interests in Guangdong Province is becoming more and more comprehensive. In the past, consumers who purchased unqualified products could only ask the manufacturers to pay the relevant losses. Now the sellers can also be held accountable." Zhu said that in addition to Mr. Zhu in this case, he can choose In addition to claiming to the manufacturer, you can also claim from the supermarket.
â– Tips
Teach you to identify authentic sweaters
1. First look at the wool products are soft and flexible, more important, softer color. Pure wool wool garments, sweaters, blankets, etc., have the symbol of pure wool. From the color point of view, if the same dye printing, chemical fiber material (non-wool) dyed after the color is particularly bright and bright, pure wool is generally color. In addition, the pure wool fibers are curled and are easier to pilling. 2. After touching, touch, pinch, grasp and other actions to identify the smoothness, softness, fullness, elasticity, etc. of the sweater. For example, the yarn used in the sweater is uneven, the workmanship is rough, the handle is hard and inelastic, and the surface is dull. , it may be inferior.
3. Re-burning If conditions permit, try to ignite a small portion of the wool product. When the wool product is burned, it burns while bubbling with smoke, accompanied by the smell of burning hair, ash, and shiny black brittle block. When the acrylic fiber product is burned, it burns slowly while melting. The flame is white, bright and powerful, slightly black smoke, and has a fishy smell. The gray is white and spherical, brittle and brittle. When the nylon product is burned, it slowly burns while melting. When it is burned, it has a slight white smoke. The flame is blue and has a celery flavor. It is a light brown lumpy and is not easily broken.
After the service department complained, the other party was asked to refund the cost of purchasing the sweater and the cost of the test, but the other party refused, and the supermarket side let Mr. Zhu contact the manufacturer himself.
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