The method of the salesman’s skillful rejection

[China Glass Network] 1. If the customer says, "I don't have time!" Then the salesman should say: "I understand. I don't always have enough time. But as long as 3 minutes, you will believe that this is important to you." The topic..."

2. If the customer says, "I don't have time now!" The salesman should say: "Mr., the rich American Rockefeller said that it takes a day to spend a lot of money on the money, it is more important than working for 30 days!" We only need 25 minutes! Please set aside your time and choose a convenient time! I will be near your company on Monday and Tuesday, so I can visit you on Monday morning or Tuesday afternoon!"

3. If the customer says, "I am not interested." Then the salesman should say: "Yes, I fully understand that you can't immediately have an interest in a thing that doesn't have interest or information." It is very reasonable and natural to have doubts. Let me explain it for you. Is the day of the week suitable?..."

4. If the customer says, “I am not interested in attending!” then the salesman should say: “I understand very well, sir, it’s hard for you to be interested in things that don’t know what’s good. Because of this, I think Report or explain to you personally. Come on and see you on Monday or Tuesday?"

5. If the customer says, “How about sending me the information to me?” Then the salesman should say: “Mr., our materials are well-designed outlines and drafts, we must cooperate with the personnel’s instructions, and we must Each customer is revised according to their individual circumstances, which is tantamount to tailoring. So it is better for me to come to see you on Monday or Tuesday. Is it better to see morning or afternoon?"

6. If the customer says, "Sorry, I don't have money!" Then the salesman should say: "Mr. I know that only you know your financial situation better. However, now you are in a hurry to help you in a comprehensive plan. Favorable! Can I come to visit on Monday or Tuesday?” Or say: “I understand. There are not many people who have what, but because of this, we are now choosing a method to create with less money. Larger profits, isn't this a better guarantee for the future? In this regard, I am willing to contribute my own strength, can I not meet you on Wednesday or weekend?"

7. If the customer says: “At the moment we are still not sure how the business will develop.” Then the salesman should say: “Mr., we have to worry about the future development of this business. Let’s take a look at our supply. Where is the advantage of the program, is it feasible? Is it better to come over Monday or Tuesday?"

8. If the customer says, “To make a decision, I have to talk to the partner first!” Then the salesman should say: “I fully understand, sir, when can we talk to your partner?”

9. If the customer says, "We will contact you again!" Then the salesman should say: "Mr. Maybe you don't have much willingness at the moment, but I am still happy to let you know if you can participate. This business will be of great benefit to you!

10. If the customer says, “When you say it, do you want to sell things?” Then the salesman should say: “Of course I really want to sell things to you, but if it can bring you what you think is worthy of hope. I will sell it to you. Regarding this, do we want to discuss it together? Will I come to see you next Monday? Or do you think I will come over Friday?"

11. If the customer says, “I have to think about it first.” Then the salesman should say: “Mr. In fact, haven’t we discussed the relevant points? Let me ask the question: What are you worried about? ?"

12. If the customer says, "I will consider it again and give you a call next week!" Then the salesman should say: "Welcome to call, sir, will you see this easier? I am late Wednesday afternoon. When will you call, or do you think Thursday morning is better?"

There are still many similar rejections. We certainly cannot list them one by one. However, the method of treatment is actually the same. It is to turn rejection into affirmation, to shake the will of customers to refuse, and the salesman will take the opportunity to follow up and induce customers. Accept your own advice. ”

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